Shipping policy
Shipping Policy
Thank you for shopping with Spirits Prime. This Shipping Policy explains our order processing, dispatch, and delivery timeframes.
Processing Time
Orders are typically processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays may be processed on the next business day.
Estimated Delivery Time
Estimated delivery time is 7 to 15 business days after dispatch. Delivery times are estimates only and may vary depending on the destination, carrier performance, holidays, customs, weather, or other delays outside our control.
Shipping Confirmation
Once your order is shipped, you may receive a shipping confirmation email with tracking information, when available.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order. Spirits Prime is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery period, please contact us at support@priime-spiriits-co.com with your order number. Our team will assist you in checking the shipment status.
Damaged Items
If your item arrives damaged, please contact us within 30 days of delivery with your order number and photos of the item and packaging. Our support team will help you find the best solution.
Contact
Spirits Prime
Email: support@priime-spiriits-co.com
Phone: (270) 554-0051
Business address: 2660 West Park Dr, Suite 2, Paducah, KY 42001, United States